Terms & Conditions
Last Updated: April 2025
Welcome to the Elarose Limited website. By accessing or using our site and services, you agree to be bound by the terms outlined below. Please read them carefully before placing an order or subscribing to any of our services.
1. About Us
This website is operated by Elarose Limited, a company registered in the United Kingdom.
For any questions or support, you can contact us at:
📧 info@elarose.co.uk
2. Products & Services
We sell a range of skin cosmetics for both personal and business use, along with digital downloads and subscription-based services. Product descriptions and imagery are for informational purposes, and we aim to ensure accuracy at all times.
All products are subject to availability, and we reserve the right to limit quantities or discontinue any item at our sole discretion.
By proceeding with a purchase from Elarose, you acknowledge and accept that rose oil is a known natural allergen. You confirm that you have reviewed the ingredient information and accept full responsibility for any allergic reactions or sensitivities. Elarose shall not be held liable for any adverse effects resulting from use.
3. Pricing & Payment
All prices are listed in GBP (£) and include VAT.
We accept Visa, MasterCard, PayPal, and Klarna.
Payment is taken immediately at the point of purchase.
You will receive a confirmation email once your order is placed.
4. Order Processing & Modifications
You may cancel or modify your order at any time before it has been dispatched.
Once an order is dispatched, it cannot be changed or cancelled.
5. Shipping, Returns & Refunds
Please refer to our dedicated:
These policies outline delivery times, return windows, and refund eligibility.
6. Digital Downloads & Subscriptions
Digital products will be delivered via email or direct download following payment.
Subscription services will auto-renew unless cancelled prior to the next billing cycle.
Due to the nature of digital goods, refunds are only provided where legally required or in cases of technical failure.
7. User Accounts & Responsibilities
To place an order or subscribe, you must create an account.
You are responsible for maintaining the confidentiality of your login credentials.
Any activity under your account is assumed to be authorised by you.
8. Disclaimers & Limitation of Liability
We are not liable for:
Delays or failures caused by third-party services, shipping providers, or unforeseen events
Misuse or incorrect application of any cosmetic product
Any indirect, incidental, or consequential losses resulting from the use of our site or products
Always patch test skin products before full use and consult with a medical professional if unsure of any ingredient.
9. Prohibited Uses
You may not use our site or services to:
Violate any law or regulation
Infringe on intellectual property rights
Engage in fraudulent, harmful, or misleading conduct
Attempt to gain unauthorised access to our systems
10. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
Customers will be notified of any significant changes via email. Your continued use of the website following any changes constitutes your agreement to the updated terms.
11. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes arising will be handled exclusively in the courts of the United Kingdom.
If you have any questions about these terms, please get in touch at info@elarose.co.uk.